Bridal Services

Payment

Remaining balance is due the day of service. Prices are subject to change as styling needs change or services are added. Prices do not include gratuity. We accept ALL major credit cards.

Contract/Appointment Changes

All agreements will be made in writing. Wedding date and time, service date, time of arrival in salon, estimated time of completion, names of guest to be styled and service descriptions will be mailed. Any changes/additions to guests or wedding party members requesting additional services after the contract is signed must be submitted in writing; (no changes will be made over the telephone). Charges for guest requiring additional services must be paid in full on the day of service. Changes will be accepted up to 14 days prior to the service date. Any cancellations made with less than 14 days notice will be charged to the credit card associated with this contract. The entire cost of the cancelled service(s) will be placed on the credit card.

• The bride/individual signing this contract may permit only one other person to authorize/ submit and change any arrangements for the wedding party. Contracts and changes made by anyone other than the individual signing or listed on this contract are not allowed and considered invalid. The salon coordinator/manager and owner are the only ones to accept and make request changes.
• Cancellations due to emergencies are considered on a case-by-case basis per the salon management’s discretion.
• You may mail or fax any changes or requests.

Late Arrivals

If the wedding party is more than ten (10) minutes late without making contact with us, the party will be charged an additional $15.00 late fee for each guest serviced. Tardiness results in scheduling and service conflicts for you and other clients following your appointment(s). If a wedding party is late for the scheduled service appointment time(s) and notifies us of a new arrival time, stylists may or may not be able to accommodate the new arrival time. If the scope of the original contract cannot be fulfilled due to client’s tardiness, services may be reduced; however clients are liable for the original amount.

• If a wedding party is more than one (1) hour late without making contact with us, the assumption is the client is a no-show. This results in the client forfeiting all deposits and or payments for the contracted services.

On Site Travel Fee

Bridal parties who need us to come to your special wedding location so we can provide your requested services we charge a travel fee in addition to services rendered.

• Within a 10 mile radius of the salon $30 per person
  6 or more $20 per person
• Outside a 10 mile radius of the salon $50 per person
  6 or more $30 per person

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Deposits for reservations cancelled within 14 days of your scheduled appointment(s) will be refunded. The reservation(s) will be cancelled if payment and the signed contract are not received by the due date.

Getting married at Walt Disney World or in Orlando? Stop by with your bridal party and we’ll get your hair ready for the wedding. Whether, you need a simple style, a creative cut with classic color or an ultimate bridal updo. We’ll reserve the stylists and time needed to get your hair prepared for the Wedding.

Out of Town Wedding Tips

Finding a good hairstylist can be an event in itself and the process becomes especially tough for an out of town wedding. Here are a few guidelines to assist you with the process.

Do as much as you can before you leave. Ask your stylist back home to do a trial run and take photos of your hair from every angle, so you can show your destination location service provider what you have in mind.

Use the same approach with your makeup artist or go to a local department store make up counter have your make up done and take pictures of the look the artist created.

If you plan to get a manicure and pedicure once you arrive at your destinations, bring the nail polish colors you want to wear rather than assume the salon will have the same or similar shades.

Web Cam Consultation

Use video conferencing to meet and talk face to face with a member of the True Envy design team. This will allow you and your destination hair designer to develop ideas and concepts regarding your bridal look. To schedule a video conference. click here

Download Skype

POLICIES & MORE

Securing a Date

Your appointment date(s) and service(s) will be secured when the signed contract and deposit have been received. All bookings for weddings are made on a “first-come-first-served” basis. No dates will be guaranteed without a signed contract and deposit. Sunday weddings require a party of 4 or more in addition to a $100.00 Sunday opening fee.

Contract

All agreements will be made in writing. Wedding date and time; hair service date, time or arrival in-salon or on location service, and number and names of bridesmaids and guests to be styled; bride’s style description(s); deposit amount; and total fee will be written into the contract. Any guests or wedding party members requesting additional services after the contract is signed will be responsible for payment on the day of the event. Only the bride and the True Envy lead stylist can make changes to the contract.

Deposit

All reservations for parties up to 5 people must be reserved and guaranteed with a $150.00 deposit. Parties of 6 or more must be reserved and guaranteed with a $250.00 deposit. All deposits are due within 48 hours of scheduling services.